The drive system of the garage door opener was stuck and wouldn’t move the panels.
Figuring out the problem took very little time. With chain drive garage door openers, the main component that tends to give some trouble over time is the chain. Indeed, the opener chain broke and this was the reason the system couldn’t lift the panels. We installed a new opener chain in place of the broken one, adjusted it to the correct level of tension, and then tested the system several times to ensure optimal performance.
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* $29 service call - deducted from the service
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